The pop-up will only appear the first time on each device and, by default, should be displayed again after 30 days. May I know if this is the first time you tested the device?
Also, the recommendation modal will be displayed to visitors from countries other than your primary market, for example, France. Therefore, French visitors will not see the modal, but visitors from other countries should see a modal like this one:
I will also raise this concern with our Business Development team to consider improvements for a future release, aiming to avoid any confusion for store owners like you.
Should you need any further assistance, please feel free to contact us at support@transtore.app
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