Troubleshooting (12)

On my current Shopify plan, I cannot create Staff account. Can I send support team a Collaborator account?

Modified on Thu, 2 May at 3:33 AM
Which permissions do I need to provide for support team to help me to embed/change the position of switcher?

Modified on Sat, 4 May at 10:58 AM
Which permissions do I need to provide for support team to check issues related to languages and currencies? I am using Shopify Markets

Modified on Wed, 7 Aug at 10:08 AM
The website keeps refreshing continuously, and only stops when I disable the app

Modified on Wed, 7 Aug at 10:08 AM
I cannot see language & currency selection on my store. How to fix it?

Modified on Thu, 9 May at 12:15 AM
How to embed switcher? My theme is not supported

Modified on Mon, 29 Apr at 11:27 AM
Manual translation does not work. How to fix it?

Modified on Tue, 18 Jun at 12:59 PM
Translate language and/or convert currency does not work. What should I do?

Modified on Wed, 20 Mar at 6:35 AM
I cannot see menu items to edit translation in Transtore app. How to fix it?

Modified on Mon, 8 Jul at 12:16 AM
Geolocation pop-up does not appear. What should I do?

Modified on Mon, 29 Apr at 11:30 AM